ClevelandSpeedshop.com does not offer any refund after product is shipped. As a customer you are responsible for understanding this upon purchasing any item at our site. We do realize that exceptional circumstance can take place with regard to the product we supply.
A 15% restocking and reprocessing fee will be applied to all returns, as it cost us quite a bit to repackage and recoup credit card processing and shopping cart software fees.
We do honor requests for a refund for the following reasons:
Workmanship defects / quality defects in the product. Returns must be pre-approved before shipping back to Cleveland SpeedShop.
Please give it 12-24 hours for our Support Team to get back to you on the problem.
Requests for a refund are accepted at Sales@ClevelandSpeedShop.com within the period of 1 week after the order is placed. You should accompany this request with detailed and grounded reasons why you apply for a refund. Please make sure your request does not contradict our Terms and Conditions. A refund is issued to you upon approval of our sales team. Thank you.
Cleveland SpeedShop provides aftermarket parts that most likely void your stock motorcycle’s warranty, we highly recommend you think of what you are about to purchase and understand that you are most likely voiding your warranty.
When ordering product from Cleveland SpeedShop, we will process the order within 48 hours and ship within 1-4 days of placing your order.
Cleveland Speedshop ships worldwide, we attempt to expedite all shipments.
Cleveland Speedshop ships with UPS and USPS worldwide, we will ship in the manner that the customer specifies when placing your order.
Rates are published at the time of purchase..
You will receive an email confirmation with a tracking number for your shipment
In-store pickup is an option if you are in Cleveland. Location is 1265 West 65th Street, Cleveland Ohio 44102. Monday-Friday 9:30-500.
Cleveland SpeedShop makes every attempt to use green and reuse packing material, it’s just packing material, but it’s a good idea to reuse it!!
What information do we collect? We collect information from you when you register on our site. When ordering or registering on our site, as appropriate, you may be asked to enter your: e-mail address. You may, however, visit our site anonymously.
What do we use your information for? Any of the information we collect from you may be used in one of the following ways: To personalize your experience (your information helps us to better respond to your individual needs). To improve customer service, (your information helps us to more effectively respond to your customer service requests and support needs). To process transactions,; your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. To send periodic emails. The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information? We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Do we disclose any information to outside parties? We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
California Online Privacy Protection Act Compliance Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Children’s Online Privacy Protection Act Compliance We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
1265 West 65th Street, Cleveland, Ohio 44102 USA Sales@ClevelandSpeedShop.com
Phone: (216) 651-0657